FAQ

Yes, your payment is secure.  We use our bank’s online payment portal (CRDB).  This uses the latest payment security standards including encryption of your data. They also use a security standard called SSL.

We ask for a 15% (non-refundable) deposit in order to secure the booking.  The final balance is due 6 weeks before departure. Payment can be made in a variety of ways:

• Bank Transfer (most banks charge for this service)
• Credit/debit card (this incurs an additional 3% bank surcharge) using our bank’s secure online payment portal

Please check with the relevant Embassy in your country for up to date visa and passport information. Make sure your passport is not going to expire within six months of your trip (i.e. if your trip is in September make sure your passport is valid until at least March of the following year) and that it has at least 3 clear pages.

You can obtain your visa online https://eservices.immigration.go.tz/visa/, or at the point of entry (border / airport).
The time taken to clear immigration is roughly the same, regardless of whether you already have your visa. The cost of most tourist visas is U$D 50 per person and U$D 100 for American citizens, to be paid in cash.

You will require vaccinations for your trip. All travellers should visit either their personal physician or a travel health clinic about 3 months before departure. Ask your doctor about vaccinations and malaria prophylaxis. The following vaccinations are normally recommended for Tanzania: Tetanus, Polio, Hepatitis A, Typhoid, Rabies, Yellow Fever, Malaria (prophylaxis)

Kilimanjaro International Airport (JRO) is approximately 60km (60 min) from Arusha city centre. Kilimanjaro International Airport is the closest International Airport to Arusha.

Arusha Municipal Airport (ARK) is on the outskirts of Arusha but only operates domestic flights (Dar es Salaam, Zanzibar, Serengeti).

Other options include flying to Dar es Salaam and then catching a domestic flight to Kilmanjaro or Arusha. You can also fly to Nairobi (Kenya).  International flights to this destination are often cheaper.  You can then fly from Nairobi to Kilimanjaro or take a bus from Nairobi Airport to Arusha (approximately 7 hours).

We would recommend bringing U$D (United States Dollars) with you and withdrawing Tanzanian Shillings once you arrive. There are many ATMs in Arusha. Most places that you will visit accept U$D but it is always a good idea to have some local currency.  Please note:  Tanzania does not accept U$D printed before 2006 (this information is printed on the front of the note).

The weather varies greatly, depending on where you are.  Whatever time of year you come, please bring some warm clothes! It gets really cold in some places because of the high altitude, especially in June, July and August. It can also get very hot. We advise dressing in layers.  Typically, the long rains are March, April and May.  The short rains are in November / early December.